Frequently Asked Questions

Find the answers to all of your Medicare questions.

Welcome to Medicare Preventive Visit

After signing up for Original Medicare Part B, you will receive what is called a “Welcome to Medicare” preventive visit within the first 12-months. During the visit, you and your doctor will review your medical and social history. You will also receive counseling and...

Turning 65 Checklist

If you're about to turn 65 (or know someone who is) it's time to consider things that can affect your finances and healthcare. Download this awesome tool to help start preparing for the decisions you need to make before turning 65.   Questions? Give us a call at...

New Medicare ID Cards Dropping Social Security Number

New Medicare ID Cards Dropping Social Security Numbers to Help Prevent Identity Theft The Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 requires the Centers for Medicare and Medicaid Services (CMS) to remove Social Security Numbers from all Medicare ID...

Special Needs Plan Services

Special Needs Plans Services Special Needs Plans (SNPs) offer different services and have different costs, like all Medicare Advantage (Part C) plans. All SNPs must provide Medicare drug coverage (Medicare Part D) as part of their benefits packages. Each plan will...

What is prior authorization?

What is prior authorization? Prior authorization is often times referred to as pre-approval or pre-authorization. Prior authorization is a process through which a request is submitted to a medical review contractor before the item or service is furnished to the...

I am a caregiver. What do I need to know?

I am a caregiver. What do I need to know to be of assistance to my loved one? A caregiver is an individual providing help, support, and/or assistance to someone who is either temporarily or permanently unable to function, or someone who can function but not optimally....